About this Privacy Policy

Name: Melissa Porter T/A Wild Lily Creative

Address: 6 Poplar Mews, Norwich, NR13 6LR

Email: hello@wildlilycreative.com

Most of the personal information I process is provided to me directly by you for the following reason(s):

• You have made an enquiry or expressed an interest in using my services.

I also receive personal information, from the following sources in the following scenarios:

• You have used my services on Fiverr
• You have purchased my products on Etsy
• You have reached out to me on social media channels

I use the information that you have given me in order to promote my services or communicate with you regarding any ongoing projects/contracted work.

I may share this information with third party organisations ONLY and IF the projects we are working on require me to subscribe you to other services (such as hosting or web domains). I will require your consent for this.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases I rely on for processing this information are:

• Your consent. You are able to remove your consent at any time. You can do this by emailing hello@wildlilycreative.com
• I have a contractual obligation.
• I have a legal obligation.
• I have a vital interest.
• I have a legitimate interest.
  

Your information is securely stored.

I will keep your inactive data for a maximum of 12 months. Inactive data refers to any data I hold that is not related to current clients or ongoing contracted projects/work. I will then dispose of your data by permanently deleting it from my database.

Under data protection law, you have rights including:

Your right of access – You have the right to ask me for copies of your personal information.

Your right to rectification – You have the right to ask me to rectify personal information you think is inaccurate. You also have the right to ask me to complete information you think is incomplete.

Your right to erasure – You have the right to ask me to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask me to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that I transfer the personal information you gave me to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, I have one month to respond to you.

Please email hello@wildlilycreative.com if you wish to make a request.

If you have any concerns about my use of your personal information, you can make a complaint to me at hello@wildlilycreative.com.

You can also complain to the ICO if you are unhappy with how I have used your data.

The ICO’s address:           

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

I use cookies on my site to gather information about the visitors on my site.

The cookies allow me to see geographical information of my visitors (countries), the devices used to search, search engines used, and keywords searched. This information allows me to gain a better understanding of my audience and potential clients.